We take a person-centred approach to supporting individuals through Enhanced Housing Management (EHM), ensuring that each person’s specific and often complex—property support needs are fully understood and respected.

We use person-centred planning as a core method to help individuals work towards the goals they want to achieve. This means we tailor every aspect of our EHM support to suit the unique preferences, aspirations, and circumstances of each person.

Since no two people are the same, the plans and solutions we co-create must be just as individual as they are. With the person’s full input, we develop support & supervision strategies that are meaningful, achievable, and empowering.

A person-centred plan outlines how Auxilium will support an individual to sustain their tenancy and live the life they want, both now and in the future. It’s a dynamic, living document created through meaningful conversations and collaboration. We use a range of communication tools to ensure everyone can be actively involved in shaping their support and supervision, regardless of how they communicate.

Our accommodation provides a safe environment with responsive, supportive staff

supported housing is a cornerstone of our government’s broader commitment to ending rough sleeping, supporting victims of domestic abuse, assisting individuals facing addiction, and ensuring that older adults receive the property focused support and supervision they need.

This sector provides some of the most vulnerable members of society with the opportunity to live as independently as possible, significantly enhancing their quality of life, well-being, health, and employment prospects.

Beyond transforming individual lives, supported housing plays a vital role in alleviating pressure on essential public services, including the National Health Service (NHS), the criminal justice system, and social care. By offering tailored support and stable accommodation, it not only fosters personal resilience but also contributes to more sustainable public service provision, making it an indispensable component of our social infrastructure.

We take a tailored approach to residents’ support needs and can demonstrate that the service delivers positive resident outcomes.

20% of tenants were street homeless prior to Auxilium, 90% tenants homeless for five+ years prior to Auxilium, 10% tenants previously evicted.

90% tenants in receipt of full welfare benefit entitlement, 50% tenants in contact with specialist debt services, 20% of tenants have successfully moved into the private rental sector.

100% registered with GP (this is typically minimal for homeless community due to registration barriers), 100% registered with allied healthcare (dentist, optician etc), 65% engaging in positive smoking cessation.

50% in voluntary work, 90% engaged in community activities (gym etc), 20% in education.